FlowOMS

Multi-Tenant Order Management System for Magento 2

Streamline your e-commerce operations with powerful order management, real-time Magento 2 synchronization, and comprehensive operational dashboards.

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How It Works

Connect

Configure your Magento 2 store credentials and API endpoints

Sync

Automatic order, invoice, and shipment synchronization from Magento

Monitor

Track KPIs, orders, shipments, and SLA compliance in real-time

Extend

Integrate with external systems via REST API and webhooks

Operational Dashboard

Get real-time insights into your order fulfillment operations with comprehensive widgets and actionable metrics

KPI Stats Overview

Eight real-time KPI cards showing critical metrics:

Orders: Total count placed in date range
Revenue: Total captured and invoiced
AOV: Average order value (revenue ÷ orders)
Shipped: Completed orders + active shipments in transit
Unpaid: Orders with pending payment + amount
Ready to Ship: Orders ready + urgent count
Exceptions: Backorders + delayed shipments
SLA: Compliance percentage with target

Unpaid Orders

Track orders with pending payments:

Orders awaiting payment confirmation
Bulk action: Send payment reminders
Sortable by days outstanding

Ready to Ship

Manage orders ready for fulfillment:

Priority-based sorting (urgent, high, normal)
Bulk action: Assign picker to orders
Quick access to picking lists

Delayed Shipments

Monitor shipments with potential delays:

Carrier tracking integration
Days since shipment highlighting
Bulk action: Contact carrier

Backordered Items

Track out-of-stock and backordered items:

Group by product with order counts
Total quantity backordered per SKU
Quick access to affected orders

SLA Shipping Monitor

Track shipping deadlines and SLA compliance:

Automatic deadline calculation
Visual alerts for at-risk orders
Configurable SLA thresholds per tenant

Core Features

Multi-Tenant Architecture

Manage multiple companies and stores from a single platform with complete data isolation and tenant-specific configurations.

Magento 2 Integration

Seamless bi-directional sync with Magento 2 stores. Import orders, products, invoices, and shipments with full support for bundle and configurable products.

Advanced Order Management

Complete order lifecycle management with status tracking, bulk actions, filtering, and automated workflows for efficient processing.

Shipping & Tracking

Integrated with major carriers (UPS, DHL, FedEx, AfterShip) for real-time tracking and automated shipping status updates via webhooks.

Product Hierarchy Support

Full support for Magento bundle and configurable products with parent-child relationships preserved and visualized in order items.

Smart Notifications

Automated email notifications for unpaid orders, SLA breaches, and delayed shipments with configurable templates and scheduling.

Extend with REST API & Webhooks

FlowOMS provides a comprehensive REST API and webhook system for seamless integration with your existing tools and workflows

REST API

Read & write data programmatically

📦 Orders API

Retrieve and manage orders


                                GET /api/v1/orders

                                GET /api/v1/orders/{increment_id}

📄 Invoices API

Access invoice data and items


                                GET /api/v1/invoices

                                GET /api/v1/invoices/{increment_id}

🚚 Shipments API

Update delivery status


                                POST /api/v1/shipments/{id}/delivery

Features:

Sanctum authentication with tenant-scoped tokens
Advanced filtering: status, payment, date ranges
Pagination & relationships (items, shipments)
Rate limiting: 60 requests/minute per token
Comprehensive logging in database table

Webhooks

Receive real-time event notifications

📫 Shipment Status Updates

Receive tracking updates from carriers


                                POST /api/v1/webhooks/shipment-status

Supports: in_transit, out_for_delivery, delivered, exception

🔔 Payment Notifications

Payment gateway event integration

Coming soon: Stripe, PayPal, Authorize.net webhooks

📦 Inventory Updates

Stock level change notifications

Coming soon: Real-time inventory sync from warehouses

Features:

Signature verification for security
Automatic retries with exponential backoff
Delivery history and status tracking
Event filtering by type and tenant

Integration Use Cases

Custom Reporting

Pull order data into your BI tools (Tableau, Power BI) for advanced analytics and custom dashboards

Slack/Teams Alerts

Get instant notifications in Slack or Microsoft Teams when orders require attention or SLAs are at risk

Warehouse Integration

Connect to WMS systems (ShipStation, ShipBob) to sync order fulfillment and tracking data automatically

Why Choose FlowOMS?

Reduce Manual Work: Automate order synchronization, status updates, and notifications to save hours of manual data entry.

Improve Accuracy: Eliminate data discrepancies between Magento and your operations with real-time synchronization.

Scale Effortlessly: Manage multiple Magento stores and tenants from a single unified platform built on Laravel 12.

Gain Visibility: Track order status, shipping delays, and SLA compliance with comprehensive dashboards and real-time widgets.

Extend Easily: Connect to external systems via REST API and webhooks for seamless integration with your existing tools.

Ready to streamline your e-commerce operations?

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Built with Laravel 12 and Filament 4